Better Business Bureau

Google Reviews

Angie’s List

What Others Are Saying About Us

Mark Terlep Roofing went above ALL expectations I could have hoped for. Mark was always found to be prompt on any questions or concerns and
coordinated all aspects of the project beautifully. The crew was top notch each step of the way in the process of install. Mark Is your guy if you want
the job done right and with greatest ease found. Cannot say enough of how thankful I was to have him complete our roof.

Heide Middlebrook, Testimonial

After having Mark Terlep Roofing do roofs for several friends and family, it was finally my turn for his services. I love how he walked me around the house pointing out problem areas, and his solution to the problems. He was upfront about his jobs ahead of mine, and was very communicative about weather set backs about the start of the job. Once, the job started, the workers showed up exactly when they said they would be there, the crew was professional and cleaned up after themselves everyday. After the job was finished, he was totally prepared for the inspection and the inspector to make sure the job was finished the first time!

Ryan Conforti, Google Review - December 2021

Mark was on time for our inspection and did a thorough inspection of the roof. He provided feedback on the overall roof quality and the repair that was needed. Mark was honest and didn’t try to upsell our repair into a full re-roof like other companies had.

The repair was scheduled and done within 2 days of us signing the contract with Mark. The repairman fixed the roof and you can hardly tell a repair was needed as the shingles match perfectly. The quality of the work was exceptional and the price was extremely reasonable and fair. I would highly recommend Mark Terlep Roofing and will use them again if our roof needs any additional work.

Amanda Oberholtzer, Google Review - October 2021

Mark did a fantastic job. I expected an excellent job and that is what I received. However here is what I did not expect. I did not expect him to call me every step of the installation and when he told me of the next step it was executed expeditiously Additionally every day he thoroughly cleaned the yard of all debris. The job was completed ontime and for the agreed upon price. I could not have asked for a better roofing experience but, I have seen my neighbors wait for extended duration to have their roofs replaced. They seem to have been stalled in between stages whether it blue tarp, roof removal, or mid stage replacement. Their roofing experience seemed to extend over months where mine was timely.

Holly Farrell, Google Review - June 2021

I needed my 20 year old roof replaced on my house and guest cottage as well as repair on a flat roof over my lanai. I had a great experience with Mark and his crew. I had 4 roofing companies come and quote the job but Mark was the only one who walked me around both buildings while he inspected and pointed out the problem areas and offered resolutions. Also my strapping was not up to current hurricane standards so there were some issues that Mark had to resolve to bring me up to code. Installation went smoothly and the crew was very professional. They worked 4 days straight in the July heat and the end result is fabulous. I over-analyze things and this was no exception due to the enormity of the job. I read all the previous reviews of this company and others – did some other background research and eliminated everyone until Mark Terlep Roofing was the only one left on my list. He’s been doing business in PBC for a long time – knows what he’s doing and has a responsible group of guys working for him. I highly recommend for any roofing work you need whether new roof or repair.

Nicole Bryer, Google Review - March 2021

I cannot say enough amazing things about Mark and his crew! From the first phone call requesting an estimate to the very last day the job was completed he was honest, forthcoming and ALWAYS keeping us updated on the progress! After the permit was in his crew of about 15 guys showed up around 8:00 a.m. and busted their butts and on the THIRD day the job was done! During those 3 days, before they would leave each day they would literally walk around my entire house and yard making sure everything was cleaned up! Our roof looks AMAZING!!!! This was the BEST experience we’ve had when dealing with contractors! I’m telling you, you won’t be disappointed! He might not be the cheapest around, but I’m a firm believer that you get what you pay for and, without a shadow of a doubt he and his crew are worth EVERY dollar!! Thank you Mark! We couldn’t be happier!!

Shelly Conerly, Google Review - March 2020
Better Business Bureau Compliment Letter
By: Jean Elder BBB Testimonial • 04/30/14

Mark Terlep Roofing did an amazing job on our roof. They completed the work in less time than estimated. Their staff was courteous and friendly and took special precautions when our children were home. They laid plastic around the edges of our home to catch any debris and took extra time to clean everything up. We are more than pleased with their work. They even cut us a break on the overall material cost because of their own efficiency You will not find a better more professional or friendly team of roofers! A++ work!

Download the actual letter from the BBB and see the follow up letter the BBB sent to Mark Terlep Roofing expressing their appreciation for the nice review.

Jean Elder
Quadriplegic mother of four gets help with home repairs
By: Lady Hereford Palm Beach Post Staff Writer • 03/07/06

Kathy Waters doesn’t mind the rain now. She did a few months ago, when her roof leaked so badly the ceiling began to cave in. It got worse and worse, but Waters, a quadriplegic and mother of four, was unable to have it repaired. Patches on the roof only seemed to make the leaks spread. As a temporary fix, a friend covered the roof with a blue tarp. The decaying roof caught the attention of sheriff’s Cpl. Tony Combs, who visited her home in suburban Lake Worth one day. He resolved to find people who would be willing to donate time and materials to replace Water’s roof. After talking to local business owners, he found the help he needed. Everything came together on a Saturday morning last month. With rain clouds threatening, deputies, professional roofers and other volunteers climed on top of the house on Edward Avenue, tore off the old roof and replaced it with a new one. The entire project began just after 7 am and was complete by about 11 am. Not long after that, an afternoon rain shower began. “I haven’t had a drip anywhere,” Waters said.

Everything to complete the new roof was donated. Mark Terlep Roofing, a West Palm Beach roofer, donated manpower and ABC Supply Co. of Lake Worth provided the materials. Other Sheriff’s deputies and country code enforcement officer Ken Jackson also helped. The Solid Waste Authority donated a trash receptacle. Next, Waters’ ceiling will be repaired by Drymension, a drywall contractor in Lake Worth. Combs also is arranging for the inside of the house to be re-tiled and re-painted. “Then when we’re dne with the inside, we’re going to paint the outside.” Combs said. He is talking to more potential donars, including Home Depot. As a finishing touch, a county agency has donated up to $19,000 to install wheelchair ramps. Coincidentally, the day the volunteers showed up was also Waters’ birthday. “That was the best birthday present you could get,” she said.

Lady Hereford, Palm Beach Post
“Thank you for such a superb job on my new roof. You have a wonderful, loyal crew and the workmanship is wonderful. I love my new “flashing” – it looks great! R.J. thank your for painting and Mark thanks for a great price. Regards and best wishes for continued success!”
– Bernedette and Lanie Sullivan • 10/24/06
Bernedette and Lanie Sullivan
“I just wanted to take a minute and send you a note to thank you and your crew for everything you’ve done for me! I really appreciate all of your help and patience! I just got a phone call that my closing is next Wednesday! It would not have been possible if it hadn’t been for you! Thank you! Thank you very much! If anyone ever asks me for a roofer… My answer will be, call Mark Terlep! “
– Amy Jo Weber • 03/23/07
Amy Jo Weber
“Just wanted to say thanks for the great job fixing my roof! I was truly impressed by your hard working and dedicated crew. The immediate response to my water leak was also appreciated. Carlos found and repaired it immediately but did not stop there and still inspected the whole area before leaving.”
– Joe Kapeb • 11/1/07
Joe Kapeb
“Thank you so much for the quality work and caring attitude of you both, as well as your workers. We now feel confident we can repair the inside safely, and not worry when we get rainstorms. Feel free to use us as a reference whenever needed, but we’re sure your quality works speaks for itself. “
– Karen and Bob Marten
Karen and Bob Marten
To Whom It May Concern:
“The replacement of the roof of the First Unitarian Universalist Congregation of the Palm Beaches done by Mark Terlep Roofing was totally satisfactory. The work was thorough and completed on schedule. When the old roof was removed, problems were discovered with the initial installation which were corrected by Mark Terlep Roofing. They worked with an engineering firm and the Village of North Palm Beach to make sure that the new roof was properly installed and met all code requirements.

Mark Terlep and his crew are very “clean” workers, leaving the job site spotless at the end of each day. Throughout the process of roof replacement, Mark’s crew kept our church informed of their progress. In a facility with several roofs and various meetings each day it was very important to have a contractor who kept to the schedule and kept us apprised of their progress.

As Chair of the Buildings and Grounds Committee, I would recommend Mark Terlep Roofing to other organizations needing quality work done.”

– Sincerely,
Wayne Reynolds • Chairman, Buildings and Grounds Committee • First Unitarian Universalist Congregation of the Palm Beaches

Wayne Reynolds, First Unitarian Universalist Congregation of the Palm Beaches
“Thank you Mark Terlep Roofing. You put a new tile roof on our Main Building in 2002. It went through 3 hurricanes with no damage. We hired you to put a new roof on our Crematory this year (2009). All went well and I was extremely satisfied. You and your men were extremely professional. You weren’t the lowest price for either job, but I was very comfortable after seeing you and your men in action. Your attention to detail impressed me. Thanks again for the great job.”

– Sincerely,
Ernest C Gagnon, Jr • Owner, Northwood Funeral Home • West Palm Beach, Florida

Ernest C Gagnon, Jr, Northwood Funeral Home
“To whom it may concern:
I have known Mark Terlep for 15 years. I have been his bookkeeper for ten years. He is honest and trustworthy. Mark Terlep Roofing, Inc. of which Mark is President installed a roof for me in June, 2009. His employees are well trained and very organized in what they do.
Each day they do not leave the job until all debris is removed and everything was cleaned and put back in place. They were very polite. I understand why Mark’s business has been a success after watching Mark and crew install my roof.”

– Sincerely,
Katie McDowell • 12 4, 2009

Katie McDowell

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